Procurada pela Rede TC de Comunicações, a assessoria de imprensa da Vivo enviou nota no meio da tarde desta quinta-feira (17) informando os serviços de rede móvel no Espírito Santo foram normalizados desde às 14h10. De acordo com a nota da assessora Adriana Lima, do setor de comunicação externa da Diretoria de Comunicação Corporativa da Telefônica Brasil, localizada na Barra da Tijuca, no Rio Janeiro, o problema foi causado “devido a rompimento de fibra ótica, ocasionado por obras de terceiros”.
A Vivo afirma ainda que as dificuldades para acessar internet, originar e receber chamadas afetaram clientes em todo o Estado. “A Vivo agradece a compreensão de seus clientes e coloca à disposição seus canais de atendimento”, complementa.
Rio de Janeiro-RJ
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